Christie Lites Website Privacy Notice

 

Last updated on:  October 2, 2024

 

Privacy Summary

Christie Lites

Address: 6990 Lake Ellenor Dr, Orlando, FL 32809, United States    

GENERAL INFORMATION

Do we collect Personal Data?

YES. Some categories include your contact details, full name and order or service information.

Click here to know which categories of Personal Data we collect and how we obtain them.

TRACKING

Do we use cookies or similar tracking technologies on our websites?

YES

Click here to read our cookie notice.

Do we track your activities in other websites?

NO

PRIVACY RIGHTS

Can you request to receive a copy of the Personal Data we have collected about you?

YES

Click here to learn how.

Can you withdraw your consent to our processing of your Personal Data?

YES, but whilst you can certainly withdraw your consent at any time, we may rely on lawful bases other than consent to process your Personal Data, such as our need to perform a contract with you or our legitimate interests. Click here to learn more about our choice of legal bases.

Can you request to have your data deleted?

YES

Click here to learn how.

Do we discriminate you for exercising your privacy rights?

NO

Do we offer you financial incentives for your Personal Data?

NO

SECURITY

Do we protect your Personal Data?

 

YES

Click here to learn more about how we protect your Personal Data.

                                              

Introduction

Christie Lites Enterprises USA, LLC. and all affiliates listed below under “Entities Covered by This Privacy Notice” (collectively “Christie Lites”, “we”, “us”, “our”) take the protection of personal data (“Personal Data”) very seriously. Please read this privacy notice (the “Notice”) to learn what we are doing with your Personal Data, how we protect it, and what privacy rights you may have under applicable data protection and privacy laws, such as the European Union and United Kingdom General Data Protection Regulation (“GDPR  ”).

What Is Covered by this Privacy Notice?

This Notice is designed to assist you to understand how and why we process your Personal Data when:

·         You use our website(s) christielites.com and its related webpages (“Website”).

·         We provide you with customer related services through the use of the Website (“Services”).

·         You enquire about our products and Services, or you place a product order with us through the Website.  

What Is Not Covered by this Privacy Notice?

This Notice does not apply to:

·         Information we collect about employees or job applicants: Personal Data of employees, job applicants, contractors, directors and officers of Christie Lites.

·         Information which does not constitute Personal Data: If we do not maintain information in a manner that identifies, relates to, describes, is reasonably capable of being associated with, or could be reasonably linked, directly or indirectly, with a particular individual or household, such information is not considered Personal Data and this Notice will not apply to our processing of that information.

·         External websites or services: Our Website and products may contain links to websites of third parties. We are not responsible for the handling of your Personal Data by those third parties and recommend that you review their privacy notices.

What Can You Find in this Notice?

This Notice tells you, among other things:

       What Personal Data we collect about you and how we obtain it;

       The legal bases for processing your Personal Data;

       For what purposes we use that Personal Data;

       How long we keep your Personal Data;

       With whom we share your Personal Data;

       Your rights about the Personal Data we collect about you and how you can exercise those rights;

       How we protect your Personal Data; and

       How to contact us.

Our Role With Respect to Your Personal Data

Within the scope of this Notice, Christie Lites acts as a data controller for the Personal Data we process. This means that we decide how and why Personal Data is collected and further processed.

 

Entities Covered by this Privacy Notice

This Notice covers Christie Lites and the following affiliate entities (the “Affiliates”), in their processing of Personal Data derived from the Website :

       Christie Lites Enterprises USA, LLC.

       Christie Lites Germany GmbH.

       Christie Lites Coventry.

Lawful Bases of Processing your Personal Data

The GDPR and other applicable data protection laws require that we have a valid reason to use your Personal Data. This is called the “lawful basis for processing.” When operating as a data controller, we may process your Personal Data:

·         Because you gave your consent.

·         Because we need to perform a contract with you.

·         Because we have a legitimate interest in processing your Personal Data and it is not overridden by your rights. Some of those interests include: (1) Identifying and preventing fraud; and (2) enhancing the security of our network and information systems.

·         Because we need to comply with the law.

·         On another ground, as required or permitted by law.

 

If we use legitimate interests as the reason for using your Personal Data, you can ask us for more details about why we think it is a good idea. Just get in touch using the contact details here.

 

Where we process your Personal Data based on your consent, you may withdraw it at any time. However, this will not affect the lawfulness of our processing before you withdrew your consent. It will also not affect the validity of our processing of Personal Data performed on other lawful grounds.

 

Where we receive your Personal Data as part of providing our Services to you to fulfill a contract, we require such Personal Data to be able to carry out the contract. Without that necessary Personal Data, we will not be able to provide the Services to you.

What Personal Data We Collect and Process, How Long We Keep It, and With Whom We Share It

At Christie Lites, we collect and process Personal Data for various purposes. Here is a breakdown of the Personal Data we process, how we obtain it, why we use it, how long we keep it, and who else might handle it.

USE OF OUR WEBSITE AND SERVICES

·         Categories of Personal Data: Name, email address, work title or position (if any), company name (if any), and other contact and Service information you may provide to Christie Lites voluntarily or in pursuit of acquiring the Services from Christie Lites.

·         How We Get It: Directly from you on the Website through various pages or Service forms.

·         Valid Reason to Use Your Personal Data: In order to provide and manage your use and engagement with the Website and Services, and Christie Lites.

·         Who It Concerns: Users of our Website and any of the Services provided thereon.

·         How Long Your Personal Data Is Kept: For only as long as you make use of our Services or for the duration prescribed by another lawful reason. For detailed retention details, relating to the use of your Personal Data from the Website, or our other platforms or services, please contact us by using the contact details below.  

Cookies

A “cookie” is a small file stored on your device that contains information about your device. We use cookies to generally improve our Website and Services.

 

We use session cookies. Session cookies are deleted when you close your browser. Persistent cookies may remain even after you close your browser, but always have an expiration date. Most of the cookies placed on your device through our Services are first-party cookies which are placed directly by us. Other third parties, may also set their own (third-party) cookies through our Services. Please refer to the policies of these third parties to learn more about the way in which they collect and process information about you.

 

If you would prefer not to accept cookies, you can change the setup of your browser to reject all or some cookies. Note, if you reject certain cookies, you may not be able to use all features of our Services. For more information, please visit https://www.aboutcookies.org/.

 

For more information about our use of cookies, please see our cookie notice .

For What Purposes Do Use Your Personal Data?  

We may process your Personal Data for the following purposes:

·      enabling use of our Website and Services; this may include: (i) customizing them to your preferences or interests, making them more compatible with your technology, or otherwise making them easier to use; (ii) maintaining the security of and otherwise protecting them; and (iii) and developing new Christie Lites websites, products, and services.

·         providing you with information or products that you request from us.

·         responding to your requests or questions.

·         communication with you on status of delivery of the Services.

·         fulfilling legal obligations and enforce our rights.

·         improving our Website Services.

·         sending you email marketing communications about our business which we think may interest you.

·         ensuring the quality of our products, Services and support, including warranty support.

·        maintaining the integrity and security of our websites, products, features, databases, services and business and to prevent and to detect any security threats, fraud or other criminal or malicious activity that might compromise your information. When you interact with us, we will also take reasonable steps to verify your identity, before granting access to your Personal Data.

How Long We Keep Your Personal Data

We retain your Personal Data for as long as needed for the purpose we collected it and any other permitted linked purpose and in accordance with our data retention policies. For specific retention periods for each use of your Personal Data, refer to this  section. For example, we will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We retain and use your Personal Data as required to meet legal obligations, resolve disputes, and enforce our agreements and policies. If we use your data for multiple purposes, we keep it until the purpose with the longest retention period expires, discontinuing use for shorter periods. Our retention periods align with our business needs and industry standards.

 

Sharing Personal Data with Third Parties

We share your Personal Data with certain third parties who assist us in operating our Website, conducting our business, or servicing you. The categories of third parties to which we may disclose your Personal Data include:

·         Internet service providers

·         Cloud service providers

·         Office tools providers

·         Email service providers

·         Email security services providers

·         Application hosting service providers

 

International Transfers of Your Personal Data

We are a global company headquartered in the United States of America, and our affiliates, our service providers and other third parties with whom we share Personal Data with operate globally.

 

International Transfers of Your Personal Data: Europe

 

When your Personal Data is safeguarded by the EU or UK General Data Protection Regulation, or Swiss data protection law, before sending it to parties the European Economic Area (“EEA”), the UK, or Switzerland, we will do one of two things:

In some cases, the authorities of a country may have determined that the laws of other countries, territories or sectors within a country provide a level of protection equivalent to domestic law. You can see here the list of countries, territories and specified sectors that the European Commission recognized as providing an adequate level of protection for Personal Data, here the list of the UK, and here the list of Switzerland.

 

We are accountable for the protection of your Personal Data when we transfer it to others. We either send it to a country, territory or sector within a country that is recognized as providing the same level of personal data protection as the country of origin, or use safeguards like Binding Corporate Rules or the Standard Contractual Clauses (also known as the “SCCs”) approved by the European Commission under Article 46.2 of the GDPR, with necessary adjustments for transfers from the UK or Switzerland, or use specific transfer instruments like the UK International Data Transfer Agreement.

Other Disclosures of Your Personal Data

We may disclose your Personal Data to the extent required by law, or if we have a good-faith belief that we need to disclose it in order to comply with official investigations or legal proceedings (whether initiated by governmental/law enforcement officials, or private parties). If we have to disclose your Personal Data to governmental/law enforcement officials, we may not be able to ensure that those officials will maintain the privacy and security of your Personal Data.

 

We may also disclose your Personal Data if we sell or transfer all or some of our company’s business interests, assets, or both, or in connection with a corporate restructuring. Finally, we may disclose your Personal Data to our subsidiaries or affiliates, but only if necessary for business purposes, as described in the section above.

 

We reserve the right to use, transfer, sell, and share aggregated, anonymous data for any legal purpose. Such data does not include any Personal Data. The purposes may include analyzing usage trends or seeking compatible advertisers, sponsors, and customers.

What Privacy Rights Do You Have?

You have specific rights regarding your Personal Data that we collect and process.

In this section, we first describe those rights and then we explain how you can exercise those rights.

 

Right to Know What Happens to Your Personal Data

This is called the right to be informed. It means that you have the right to obtain from us all information regarding our data processing activities that concern you, such as how we collect and use your Personal Data, how long we will keep it, and who it will be shared with, among other things.

 

We are informing you of how we process your Personal Data with this Notice.

 

We will make every effort to let you know how we use your Personal Data. Yet, if we did not get your data directly from you, the GDPR does not require us to inform you in these cases: (1) When it is impossible or too costly to provide the information. (2) When the law obliges us to gather or share the data. (3) If the Personal Data must stay confidential because of professional or other secrecy obligations.

Right to Know What Personal Data Christie Lites Has About You

This is called the right of access. This right allows you to (1) get confirmation of whether we process Personal Data about you (2) ask for full details of the Personal Data we hold about you and certain related information; (3) get a copy or access to the Personal Data.

 

You have the right to obtain from us, including confirmation of whether or not we process Personal Data concerning you, and, where that is the case, a copy or access to the Personal Data and certain related information.

Once we receive and confirm that the request came from you or your authorized agent, we will disclose to you:

       The categories of your Personal Data that we process;

       The categories of sources for your Personal Data;

       Our purposes for processing your Personal Data;

       Where possible, the retention period for your Personal Data, or, if not possible, the criteria used to determine the retention period;

       The categories of third parties with whom we share your Personal Data;

       If we carry out automated decision-making, including profiling, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for you;

       The specific pieces of Personal Data we process about you in an easily-sharable format;

       If we disclosed your Personal Data for a business purpose, the categories of Personal Data and categories of recipients of that Personal Data for disclosure;

       If we rely on legitimate interests as a lawful basis to process your Personal Data, the specific legitimate interests; and

       The appropriate safeguards used to transfer Personal Data from the EEA or the UK to a third country, if applicable.

Under some circumstances, we may deny your access request. In that event, we will respond to you with the reason for the denial.

For security and legal compliance, we cannot disclose certain sensitive information like Social Security numbers, driver’s license numbers, financial account numbers, health insurance or medical IDs, passwords, or security questions and answers. However, we can inform you if we have such information without disclosing specific details.

Right to Change Your Personal Data

This is called the right to rectification. It gives you the right to ask us to correct without undue delay anything that you think is wrong with the Personal Data we have on file about you, and to complete any incomplete Personal Data.

Right to Delete Your Personal Data

This is called the right to erasure, right to deletion, or the right to be forgotten. This right means you can ask for your Personal Data to be deleted.

 

Sometimes we can delete your information, but other times it is not possible for either technical or legal reasons. If that is the case, we will consider if we can limit how we use it. We will also inform you of our reason for denying your deletion request.

Right to Ask Us to Limit How We Process Your Personal Data

This is called the right to restrict processing. It is the right to ask us to only use or store your Personal Data for certain purposes. You have this right in certain instances, such as where you believe the data is inaccurate or the processing activity is unlawful.

Right to Ask Us to Stop Using Your Personal Data

This is called the right to object. This is your right to tell us to stop using your Personal Data. You have this right where we rely on a legitimate interest of ours (or of a third party). You may also object at any time to the processing of your Personal Data for direct marketing purposes.

 

We will stop processing the relevant Personal Data unless: (i) we have compelling legitimate grounds for the processing that override your interests, rights, or freedoms; or (ii) we need to continue processing your Personal Data to establish, exercise, or defend a legal claim.

Right to Port or Move Your Personal Data

This is called the right to data portability. It is the right to ask for and receive a portable copy of your Personal Data that you have given us or that you have generated by using our Services, so that you can:

       Move it;

       Copy it;

       Keep it for yourself; or

       Transfer it to another organization.

 

We will provide your Personal Data in a structured, commonly used, and machine-readable format. When you request this information electronically, we will provide you a copy in electronic format.

Right to Withdraw Your Consent

Where we rely on your consent as the legal basis for processing your Personal Data, you may withdraw your consent at any time. If you withdraw your consent, our use of your Personal Data before you withdraw is still lawful.

 

If you have given consent for your details to be shared with a third party and wish to withdraw this consent, please also contact the relevant third party in order to change your preferences.

 

How Can You Exercise Your Privacy Rights?

To exercise any of the rights described above, please submit a request by either:

 

  1. Calling us at 407-856-0016

 

  1. Contacting us by email at privacy@christielites.com

Verification of Your Identity

In order to correctly respond to your privacy rights requests, we need to confirm that YOU made the request. Consequently, we may require additional information to confirm that you are who you say you are.

 We will only use the Personal Data you provide us in a request to verify your identity or authority to make the request.

 

Verification of Authority

If you are submitting a request on behalf of somebody else, we will need to verify your authority to act on behalf of that individual. When contacting us, please provide us with proof that the individual gave you signed permission to submit this request, a valid power of attorney on behalf of the individual, or proof of parental responsibility or legal guardianship. Alternatively, you may ask the individual to directly contact us by using the contact details above to verify their identity with Christie Lites and confirm with us that they gave you permission to submit this request.

Response Timing and Format of Our Responses

We will confirm the receipt of your request within ten (10) business days and, in that communication, we will also describe our identity verification process (if needed) and when you should expect a response, unless we have already granted or denied the request.

 

Please allow us up to a month to reply to your requests (except requests to stop selling your Personal Data) from the day we received your request. If we need more time (up to ninety (90) days in total), we will inform you of the reason why and the extension period in writing. 

 

If we cannot satisfy a request, we will explain why in our response. For data portability requests, we will choose a format to provide your Personal Data that is readily useable and should allow you to transmit the information from one entity to another entity without difficulty.

 

We will not charge a fee for processing or responding to your requests. However, we may charge a fee if we determine that your request is excessive, repetitive, or manifestly unfounded. In those cases, we will tell you why we made that determination and provide you with a cost estimate before completing your request.

Privacy of Children

The Website and Services are not directed at, or intended for use by, children under the age of eighteen (18).

 

Data Integrity & Security

We are strongly committed to keeping your Personal Data safe. We have implemented and will maintain technical, administrative, and physical measures that are reasonably designed to help protect your Personal Data from unauthorized processing. Unauthorized processing includes unauthorized access, exfiltration, theft, disclosure, alteration, or destruction. Some of those measures include encryption and we also have dedicated teams to look after information security and privacy.

    

Right to Lodge a Complaint with a Supervisory Authority

If the EU or UK General Data Protection Regulation applies to our processing of your Personal Data, you have the right to lodge a complaint with a supervisory authority if you are not satisfied with how we process your Personal Data.

 

Specifically, you can lodge a complaint in the Member State of the European Union of your habitual residence, place of work, or the alleged violation of the GDPR. In the UK, you can lodge a complaint with the UK Information Commissioner’s Office.

Changes to this Notice

If we make any material change to this Notice, we will post the revised Notice to this web page. We will also update the “Effective” date.

Contact Us

If you have any questions about this Notice or our processing of your Personal Data, or want to submit a verifiable consumer request, please write to our Privacy Officer by email at privacy@christielites.com , or by postal mail at:

 

Christie Lites Group

Attn: Privacy Officer

6990 Lake Ellenor Dr, Orlando, FL 32809, United States    

 

Please allow up to four weeks for us to reply.